(Note: for UBC Hospital users)
- Call Forward
- Call pickup
- Call transfer
- Conference
- Hold
- Ring again
- Last number redial
- Speed call - optional
- Stored number redial - optional
CALL FORWARD
Route your calls to another telephone line
- Campus Numbers
- Lift the handset
- Enter access code # 1
- Enter 5 digit number of phone to be forwarded to
- Replace handset
- Off-campus Numbers
- Lift the handset
- Enter access code # 1
- Enter 9 and 10 digit number of phone to be forwarded to
- Replace handset
Note: only telephone numbers preceded by 604 & 778 can be forwarded to
To cancel call forward
- Lift handset of your own phone
- Enter access code # 1
- Replace handset
CALL PICKUP
To answer another ringing phone in your group
- Lift handset
- Enter access code # 113
- Incoming call is immediately presented to your local
CALL TRANSFER
To transfer a call from your phone to another local
- Press "LINK" key or switchhook - listen for 3 quick beeps and dial tone
- Enter 5 digit local
- If local answers - advise of transfer and replace handset
- If local is busy or no answer - press "LINK" key or switchhook and original party is returned
CONFERENCE
You are on a call and want to include a third party into your conversation (maximum 6 parties, internal or external)
- Press "LINK" key or switchhook (puts original call on hold)
- Listen for 3 quick beeps and dial tone
- Enter third party number of person you want to include in conference call
- After third party answers, (you may speak privately) press "LINK" key or switchook to include original party
HOLD
To put a call on hold
- Press "LINK" key or switchhook - listen for 3 quick beeps and dial tone
- Enter access code # 4
- Phone rings every minute indicating call is on hold
- To retrieve call, press "LINK" key
RING AGAIN
When a campus local you dial is busy, ring again notifies you when the line is free and will automatically connect you
- You dial a local and get a busy signal
- Press "LINK" key or switchhook - listen for 3 quick beeps and dial tone
- Enter access code 1 1 1
- Hang up - normal telephone use may now be resumed
- When your phone and the busy local are free, you will hear short rings
- Lift handset within 6 seconds (or call will be cancelled)
- You are now connected to the available local
To cancel ring again
- Lift handset
- Enter access code 1 1 2
SPEED CALL
This feature provides automatic dialing of frequently called numbers. Designated controller stations program the numbers into the system. Assigned user stations may then use these numbers by dialing 1 or 2 digits.
Controller - to program a frequently called number
- Lift handset
- Enter the access code # 2
- Enter speed call entry number (1 or 2 digits)
- Enter number to be programmed
- Replace handset
- To program additional numbers or to change a number repeat steps
User
- Lift handset
- Enter access code # 3
- Enter speed call entry code (1 or 2 digits)
- The number is automatically dialed
STORED NUMBER REDIAL
To store a number for future redial when the number is busy or not answered
- Press "LINK" or switchhook - listen for 3 quick beeps and dial tone
- Enter access code 1 1 7 8
- Replace handset
To redial stored number
- Lift handset
- Enter access code 1 1 7 9
- Stored number is automatically dialed
You may store a number without calling it first
- Lift handset
- Enter access code 1 1 7 8 and the number you wish to store