Training
The tutorials below provide an overview of how to perform day-to-day tasks within the new Pinnacle Portal. If you require further assistance or have questions, please call 604-822-2555 or submit a request through the UBC IT Contact Form.
Pinnacle Guide for Voice Administrators
Use the Pinnacle - DVA Manual - Phone Orders to learn how to place common phone requests, such as phone adds, moves, and feature changes through the UBC IT Billing System.