When to use VPN

UBC Student stock image
March 30, 2020

Staying connected to UBC is essential while working remotely and you may need UBC’s “virtual private network” (VPN) in order to use some UBC services.

A Virtual Private Network (VPN) connection uses encryption to protect data and prevent others from listening-in on the data that is transferred between your computer and the campus network.

Why do we need to use a VPN?

It is essential that confidential information stay protected and UBC data is kept secure.  VPN’S purpose is to create a secure connection over the internet between a device and a network.


 

You might require VPN access when:

  • Accessing UBC department file storage services
  • Accessing department shared drives

It’s easy to forget and stay logged onto VPN throughout the day, even to perform tasks that don’t need access to the UBC network.  Unfortunately, when we do that, we end up overloading the traffic on the UBC network, creating the system to slow for everyone.  

You won’t need to use VPN when: 

  • Streaming videos (e.g. YouTube, Netflix, and etc.)
  • Listening to audio (e.g. YouTube, Spotify, and etc.)
  • Sending and receiving emails
  • General web browsing
  • Using video conference software such as Zoom
  • Accessing Canvas
  • Accessing UBC Okanagan’s Netstorage (web access to F, K, and P drives)

If you are on VPN and it is not required you may find decreased performance in apps like Zoom.

Do your part and practice good VPN habits so we can help keep UBC’s network up and running. For further information and instructions on how to install VPN, please visit the UBC VPN page.  

 

Page last updated on February 27, 2025


UBC Crest The official logo of the University of British Columbia. Urgent Message An exclamation mark in a speech bubble. Bluesky The logo for the Bluesky social media service. Bookmark A bookmark in a book. Browser A web browser window. Caret An arrowhead indicating direction. Arrow An arrow indicating direction. Arrow in Circle An arrow indicating direction. Arrow in Circle An arrow indicating direction. Time A clock. Chats Two speech clouds. E-commerce Cart A shopping cart. Facebook The logo for the Facebook social media service. Help A question mark in a circle. Home A house in silhouette. Information The letter 'i' in a circle. Instagram The logo for the Instagram social media service. Linkedin The logo for the LinkedIn social media service. Location Pin A map location pin. Mail An envelope. Menu Three horizontal lines indicating a menu. Minus A minus sign. Pencil A pencil indicating that this is editable. Telephone An antique telephone. Play A media play button. Plus A plus symbol indicating more or the ability to add. Search A magnifying glass. Settings A single gear. Arrow indicating share action A directional arrow. Speech Bubble A speech bubble. Star An outline of a star. Twitter / X The logo for the X (aka, Twitter) social media service. User A silhouette of a person. Vimeo The logo for the Vimeo video sharing service. Youtube The logo for the YouTube video sharing service.