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M365 @ UBC Student Migration

UBC has successfully migrated all active student emails from the UBC Student Email system to Microsoft Exchange Online, part of the powerful Microsoft 365 suite. This transition brings you a modernized, secure, and feature-rich email experience designed to support your academic journey.

 

 

Migration Timeline

Migration Dates:

  • Active Students: Successfully migrated to Microsoft Exchange Online as of March 15, 2025.
  • Alumni: To be communicated separately.

What This Means for You:

  • You need to update your mobile and desktop email settings to use Exchange Online.
  • Your email address (cwl@student.ubc.ca) stays the same.
  • After migration, access your email via outlook.office.com using your UBC Student Email address and CWL password.

Features of Microsoft Exchange Online for Students

  1. Anywhere, Anytime Access
    • Access your email seamlessly from any device, anywhere in the world.
  2. Enhanced Integration with Microsoft 365 Tools
    • Use Microsoft Teams, OneDrive, Word, Excel, and more directly from your email environment.
  3. Improved Security
    • Automatic updates and enhanced spam filtering protect your information.
  4. Large Mailbox Capacity
    • Increased storage ensures you never run out of space for important messages.
  5. Collaboration Made Easy
    • Share files, schedule meetings, and manage group projects all in one place.
  6. Accessibility on Any Device
    • Access your email through the Outlook mobile app, desktop app, or web portal.

What You Need to Do

  1. After Migration
    • Log in to outlook.office.com with your UBC Student Email address and CWL password.
    • Update email settings on all devices using the guides below.

Need Help?

Contact the UBC IT Helpdesk at 604-822-2008 or visit the Self-Service Portal.

 

 

How To Guides

helpdesk

Contact Us

If you would like to contact the M365 project team, please connect with us through the UBC IT Helpdesk.

Get Help

Page last updated on April 16, 2025

UBC Information Technology

6356 Agricultural Rd
Vancouver, BC Canada
V6T 1Z2

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