What is the Automation Solution Delivery Centre, and how can it benefit my department?
The Automation Solution Delivery Centre is a specialized unit at IT, dedicated to implementing Robotic Process Automation (RPA) across various departments. By automating repetitive tasks, the center aims to enhance efficiency, reduce errors, and allow staff to focus on more strategic activities. Benefits include increased productivity, error reduction, and cost savings.
How does the Automation Solution Delivery Centre collaborate with different departments on campus?
Our Centre follows a collaborative approach, working closely with each department to understand its unique needs and challenges. We engage in thorough consultations to tailor automation solutions that seamlessly integrate with existing workflows, ensuring a customized and effective implementation.
Which business processes can be automated by the Automation Solution Delivery Centre?
The Centre can automate a wide range of business processes, including those related to finance, administration, academics, and research. We analyze the specific requirements of each department to identify opportunities for automation and implement solutions accordingly.
How does Robotic Process Automation (RPA) contribute to increased efficiency and productivity on campus?
RPA accelerates workflow by automating repetitive and time-consuming tasks, allowing staff to focus on more strategic and value-added activities. This results in increased overall efficiency, as manual efforts are reduced, and processes are streamlined.
Can the Automation Solution Delivery Centre adapt to evolving technologies and changing needs of the university?
Yes, the Center is committed to continuous improvement and staying abreast of evolving technologies. We regularly assess and optimize automated processes to ensure they align with the changing needs of the university and maintain peak performance.
How can my department initiate the process of implementing automation solutions through the Automation Solution Delivery Centre?
To initiate the process, either fill out the intake form (listed below under Support) or reach out to the team. We will schedule a consultation to understand your department's requirements and discuss potential automation opportunities. From there, we'll work collaboratively to design and implement tailored solutions that align with your specific workflows.