Robotic Process Automation (RPA)

The Automation Solution Delivery Centre specializes in Robotic Process Automation (RPA), technology designed to streamline and automate repetitive business processes. It is software used to automate routine, rule-based and repetitive tasks in business processes. It involves the use of software robots, or "bots", that can mimic and execute tasks that are typically performed by humans interacting with digital systems.

Features and Benefits

  • Caters to the diverse needs of various units, offering comprehensive automation solutions that range from finance, human resources and administration to academic and research processes.
  • Leverages the power of automation to enhance productivity and reduce manual efforts by building tailored solutions.
  • By harnessing the capabilities of RPA, the centre strives to achieve several key benefits, including:
    • Increased Efficiency: Automating repetitive tasks accelerates workflow, allowing staff to focus on more strategic and value-added activities.
    • Error Reduction: RPA minimizes the likelihood of human errors, ensuring data accuracy and compliance with university standards.
    • Cost Savings: Automation leads to significant cost savings by reducing the need for manual labor and enhancing overall operational efficiency.
    • Collaborative Approach: Work closely with each unit on campus to understand their specific requirements and challenges. Collaborative approach ensures that the automation solutions implemented align seamlessly with the unique workflows of different departments.
    • Continuous Improvement: The Automation Solution Delivery Centre is committed to continuous improvement. We regularly assess and optimize automated processes, adapting to evolving needs and technologies to maintain peak performance.

Price

Pricing Models for Automation Services

We offer flexible and transparent pricing models for our IT services to cater to the diverse needs of our clients. We understand that each project is unique, and our pricing options are designed to accommodate both smaller projects with shorter timelines and larger projects that require extended support and development. Our pricing models include Flat Rate pricing and Quarterly Billing, both of which incorporate resource and software costs to ensure a comprehensive and efficient service delivery. There may be an opportunity to share costs for common processes​. Additionally, one time funding for institutional projects may be available:

Inclusions in Both Pricing Models

Regardless of the chosen pricing model, both flat rate pricing and quarterly billing options include the following costs:

  1. Resource Costs: Our pricing covers the remuneration of our highly skilled and experienced IT professionals who work diligently to deliver top-notch solutions tailored to your specific requirements.
  2. Software Costs: We include the licensing fees and software expenses necessary for the successful execution of your project, ensuring that you have access to cutting-edge technologies and industry-leading tools.

Learn More

Additional Information

Interested in learning more about how automation has been applied to existing UBC business processes? Have a look at our RPA success stories and case studies.

Getting Started

Learn how to get started with automation.

Get Help

Need help? Contact the Helpdesk

Submit an automation request or idea

Page last updated on May 8, 2025


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