The University Endpoint Management Service (UEMS) allows desktop support to be managed centrally and remotely. The UEMS service enhances consistency in a technology environment by offering the capability to manage desktop services such as software installations, configurations, and operating system images across multiple workstations.
Other benefits include:
- Hardware and software reporting capability for better planning of computer and software upgrades in the future
- Remote software deployments
- Software self service
- Remote support for technical issues (authorization will be requested each time prior to establishing a connection between support analyst and user)
- Devices will be in compliance with security updates and information security policies
Learn More
Getting Started
- SCCM: How do I install software using SCCM Software Centre?
- Jamf: How do I install programs through Jamf Self Service on macOS?
- UEMS for Apple Devices
- UEMS for Windows
- UEMS OS Support Lifecycle
- University Endpoint Management Service FAQ
Get Help
- Enter a ticket through the UBC IT Desktop Services Webform
- Phone the helpdesk at 604-827-HELP (604-827-4357)