Service Catalogue

Accounts & Passwords
Manage your UBC accounts and securely reset passwords with ease through our dedicated support services.

Artificial Intelligence
This is an early stage service in beta mode as we explore AI solutions for administrative use cases across UBC. The service includes AI solution consultation, prototyping, design, and development for operational efficiencies across campus.

Audio, Visual & Creative Services
Access a full range of AV solutions, including equipment rentals, event support, and media production services.

Campus Systems
Keep UBC running smoothly with integrated systems that support student registration, course scheduling, and campus management.
Business & Administrative Systems
Campus Operations

Cybersecurity Services
Protect your digital information with robust cybersecurity measures, incident response, and proactive threat management.
Application Security
Information Security

Desktop Support Services
Receive technical assistance for computer setup, troubleshooting, and maintenance to keep your workspace running efficiently.

Email, Voice & Internet
Stay connected with reliable email, voice communication, and high-speed internet services across campus.
Email & Messaging
Internet & Cable
- Construction Trailer Setup
- Data/TV Port Activation
- DirectNet
- Internet Access Ports
- myDNS
- mySiteVPN
- myVPN
- Network Time Protocol
- Physical Cable Installation
- ResNet
- Subdomain Registration
- Transmogrifier
- UBC/Shaw Cable TV
- UBCNET and Network Connectivity
- Virtual Firewall
- Virtual Networks
- Wireless Device Registration System
- Wireless Internet Access

Teaching & Learning Tools
Instructional technology and application support, with services that are inclusive of Learning Management systems (LMS), classroom and evaluation.
Learning Management System
Productivity Tools

Web, Servers & Storage
Application and server services and support, such as virtual server support, physical server hosting, and web application and site hosting.